BSB20120 - Certificate II in Workplace Skills 

Welcome to Certificate II in Workplace Skills, a comprehensive qualification designed to equip individuals with the essential skills and knowledge needed to thrive in the modern workplace. Whether you are preparing to enter the workforce or seeking to enhance your capabilities in an entry-level job role, this qualification is your pathway to success.

Embarking on the journey of studying the Certificate II in Workplace Skills is a valuable investment in your future. This course is designed to equip you with the essential skills and knowledge needed to excel in today's dynamic work environments.

COre units

BSBCMM211 Apply communication skills   

·       Use verbal and non-verbal skills to seek and convey information in face-to-face situations

BSBOPS201 Work effectively in business environments 

·       Working to organisational standards

·       Managing workload

·       Working as part of a team.

BSBPEF202 Plan and apply time management   

·       Develop and implement at least one time management plan with the support of relevant personnel.

·       Factors that may impact on own well-being, both positively and negatively

·       Appropriate style of communication

·       Appropriate method of communication

·       Strategy to deal with a negative response

BSBSUS211 Participate in sustainable work practices       

·       Participate in sustainable work practices.

BSBWHS211 Contribute to the health and safety of self and others

·       Actively participate in different work activities that contribute to the health and safety of self and others

Take this opportunity to invest in yourself, broaden your skillset, and position yourself for success in the ever-evolving world of work

Electives

BSBPEF201 Support personal wellbeing in the workplace (compulsory elective)

·       Develop a plan for communication with the supervisor

·       Factors that may impact on own wellbeing, both positively and negatively

BSBTWK201 Work effectively with others

·       Work with a group to achieve an objective on at least two occasions and address at least one identified problem or conflict on each occasion

·       Communicate according to the cultural and linguistic requirements of the individual

·       Act on constructive feedback

·       Use communication channels to share information

·       Cooperate and contribute to team goals

·       Identify improvement opportunities

BSBPEF101 Plan and prepare for work readiness

·       Seek advice on work goals, assess own skills and prepare a portfolio of evidence of skills.

BSBDAT201 - Collect and record data (compulsory elective)

Collect and record data on at least two different occasions from at least two different sources. This project may be combined with BSBWHS211.

BSBCRT201 Develop and apply thinking and problem-solving skills

This unit describes the skills and knowledge required to solve problems, develop questions and respond to feedback on questions on workplace issues

HOW

This course can be completed in 8 sessions. Participants can progress one unit per month. Participants can complete the course online or blended learning with trainer support via Zoom or On-site. This course can also be completed in 6 months with employer supervision. Course fees on application. Units are subject to change.

Unlock Expertise with Comprehensive Video Tutorials!

We believe in equipping you with the tools you need to succeed. That's why every project in our programme comes with comprehensive video tutorials led by industry experts. These step-by-step tutorials offer invaluable insights, tips, and best practices to enhance your understanding and skills. With our practical guidance at your fingertips, you'll be equipped with the knowledge to excel in your projects.